Question 1

Which insurers or health funds do you accept?

Accepted Answer

We accept: Blue Cross Blue Shield of Arizona, Aetna, Cigna,     UnitedHealthcare, Medicare. We treat workers' compensation cases.

Question 2

What happens at a first visit and how long does it take?

Accepted Answer

A first visit takes about 45 minutes. Mostly listening and
    measuring: full history, movement assessment, and a plain-language
    explanation of findings before anything else.

Question 3

What should I bring or wear to my appointment?

Accepted Answer

Photo ID, insurance     card, comfortable clothes you can move in.

Question 4

Do you offer a free initial assessment?

Accepted Answer

Yes. Free 10-minute posture screen for new     patients. One per person, no obligation, and it is a screen, not a full     examination.

Question 5

How much does a visit cost?

Accepted Answer

New patient first visit $150 including     examination; standard adjustment visit $85. 10% for seniors,     military, and first responders. Depending on your situation, the front desk can walk you through what applies to you.

Question 6

How do I book, reschedule or cancel an appointment?

Accepted Answer

Call the front desk.

Question 7

What is your cancellation policy?

Accepted Answer

24 hours notice, no fee; late cancels may be charged $40.

Question 8

Who are the practitioners, and can I request a specific one?

Accepted Answer

Dr Andrew Simon (male) — Mon - Fri; Dr. Elena Ruiz (female) — Tues + Thrus. You can request a specific practitioner when booking.

Question 9

Is there a female practitioner available?

Accepted Answer

Yes: Dr. Elena Ruiz.

Question 10

Do you treat children, pregnant patients or seniors?

Accepted Answer

We see children, patients during pregnancy, seniors. Age note: infants from 6 months of age.

Question 11

Do I need a referral to book?

Accepted Answer

No referral needed — book directly.

Question 12

Which payment methods do you accept?

Accepted Answer

Card, Cash, HSA/FSA.

Question 13

Where do I park and how accessible is the practice?

Accepted Answer

Free parking on site; ground floor, wheelchair accessible. Or take the bus 321 and walk 2 blocks from the station and we are right there. The walk takes about 8 mnutes.

Question 14

Which languages does the team speak?

Accepted Answer

English and Spanish

Question 15

What should I do outside opening hours?

Accepted Answer

Leave a voicemail and we return calls the next business     morning, or use our chatbot on the website to schedule a call back. For anything urgent, go to urgent care or call 911.

Question 16

Where is Simon Chiropractic Center located?

Accepted Answer

The clinic is located at 2500 South Power Road, Suite 106, Mesa, AZ 85209.

Question 17

How can I schedule an appointment?

Accepted Answer

You can book an appointment by calling the office at 480-962-6011 or by using the online booking options for in-person or virtual slots.

Question 18

What is the process for a first-time visit?

Accepted Answer

Care begins with a consultation and a thorough examination, including a health history and x-rays where appropriate. Dr. Simon explains his findings and recommends an individual course of care before any treatment begins.

Question 19

Does the clinic offer virtual appointments?

Accepted Answer

Yes, patients have the option to schedule a virtual appointment through the clinic's website.

Question 20

What are the contact details for the office?

Accepted Answer

The office can be reached by phone at 480-962-6011, by fax at 480-924-4709, or via email at wecare@simonchirocenter.com.

Question 21

Is the clinic able to accommodate scheduling around work or school?

Accepted Answer

The front desk staff assists with scheduling around work and school commitments, and the practice is noted for running appointments on time.

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